Privacy Policy

Last updated: June 9, 2026

POPIA Compliance: This privacy policy complies with the Protection of Personal Information Act 4 of 2013 (POPIA).

1. Introduction

Velox AI Systems (Pty) Ltd ("we", "us", "our", "Responsible Party") respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).

This privacy policy explains:

2. Information Officer

In terms of POPIA, we have appointed an Information Officer:

3. What Personal Information We Collect

We may collect the following types of personal information:

3.1 Information You Provide Directly

3.2 Information Collected Automatically

3.3 Information from Third Parties

4. Legal Basis for Processing (POPIA Condition 2)

We process personal information based on the following legal grounds:

5. How We Use Your Information (POPIA Condition 3)

We use your personal information for the following purposes:

6. Consent

Where we rely on consent as the legal basis for processing:

7. Data Sharing and Third Parties

We do not sell, trade, or rent your personal information. We may share your data with:

7.1 Service Providers

7.2 Legal Requirements

7.3 Business Transfers

If Velox AI is acquired or merged, your information may be transferred to the new owner.

8. Cross-Border Transfers (POPIA Section 72)

Your personal information may be transferred to and processed in countries outside South Africa:

We ensure that any cross-border transfers comply with POPIA Section 72 by:

9. Data Security (POPIA Condition 7)

We implement appropriate technical and organizational measures to protect your personal information:

However, no internet transmission is completely secure. We cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as necessary:

11. Your Rights as a Data Subject (POPIA Section 23)

You have the following rights under POPIA:

11.1 Right of Access

You have the right to request a copy of the personal information we hold about you.

11.2 Right to Correction

You have the right to request that we correct any inaccurate or incomplete personal information.

11.3 Right to Deletion

You have the right to request deletion of your personal information where:

11.4 Right to Object

You have the right to object to processing of your personal information for direct marketing purposes.

11.5 Right to Restrict Processing

You have the right to request restriction of processing in certain circumstances.

11.6 Right to Data Portability

You have the right to receive your personal information in a structured, commonly used format.

11.7 How to Exercise Your Rights

To exercise any of these rights, contact us at:

12. Cookies and Tracking

We use cookies and similar technologies to:

12.1 Types of Cookies We Use

12.2 Cookie Consent

By using our website, you consent to our use of cookies. You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

12.3 Third-Party Cookies

We may use third-party services that place cookies:

13. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

14. Data Breaches

In the event of a personal data breach:

15. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will:

16. Complaints

If you believe we have violated your privacy rights, you have the right to complain to:

17. Contact Us

For any privacy-related questions or concerns: